cliffwade, 
Internet has been out since about 12pm today.
Spectrum will be here at 10am Thursday(again) to possibly fix it.
AT&T will be here at 2pm Thursday to install our new 5Gb up/down Internet.
I've decided I'm leaving Spectrum after 18 months with them.
1Gb for $105.00 a month at Spectrum.
5Gb for $160.00 a month at AT&T.
Seems like an easy decision.