@Suspect_Similar i don’t think grail pen is really a salesperson thing, as you can see from the responses here, what people name as their grail pen is quite varied and very personal.
I agree about “next-level”, this is meaningless and is geared toward people who just want to spend money.
“Starter” is a helpful category if only because for new pen users, a reliable, no fuss pen won’t discourage them from using FPs altogether.