I’m also not saying Arrowhead is entirely responsible for the situation.
As I stated above; Sony, as the publisher, was responsible for allowing sales in regions they could not service.
Sony could also relax their requirements, but despite our distaste, aren’t obliged to.
Arrowhead is not faultless either. They created a partnership, signed an agreement and did not follow through with their side of said agreement. They should have had PSN integration working before release, but they didn’t.
Sony isn’t the ‘bad guy’ for wanting what was agreed to. Though they should have been more diligent on the distribution end. (and should 100% be responsible for refunds in regions they can’t service).