This part is my problem. Some people don’t want, or aren’t cut out to maintain a property of their own, so renting is theoretically a good deal for them. And the person doing the work of maintaining a property deserves to be compensated for that work.
But wtf is a passive income steam? It sounds like the landlord is hiring someone else to actually do the work, and then charging the renter enough to cover the property manager and profit the landlord. In which case, the landlord is doing exactly nothing to earn that money.