Logitech Now Goes To A random website in order to add peripherals to a PC

As if it wasn’t bad enough that they want me to use a random internet service to add a keyboard to a usb wifi receiver, they are also stopping Firefox users from accessing it. I clicked out of pure curiosity, as I’m not even remotely interested in involving a corporate internet service in getting my keyboard connected to my computer. This is the message you get now on Logi Options software if you have a Unifying Receiver: This is the message you get now on Logi Options software if you have a Unifying Receiver

For the curious: logiwebconnect.com

charizardcharz,

I don’t like their move to a web configurator, but they’re not explicitly excluding firefox. Firefox doesn’t support WebUSB. Mozilla has privacy and security reasons why they don’t support it outlined here.

dilligasatall,

I gave up on Logitech after buying a Logitech “Harmony” universal remote years ago. Normally you just have to toss a code or two into a universal remote to get it to work with your device, but I guess that would have been too easy for them.

Instead, you have to download their terrible app, create an account, connect the remote via usb, and give logitech all the details about every device you own that you’d like to use it for. Want to change a single detail? Gotta plug the remote back into the pc, launch the app, sign in, and wait until your firstborn goes to college while it apparently connects to the last working Commodore 64 hidden somewhere in the Amazon rainforest.

I should not need to report to some corporation every time I want to change the slightest thing on the remote I paid good money for.

EvaUnit02,
EvaUnit02 avatar

You don't have to plug the remote in to your PC. You can use the mobile application.

Regardless, how would you have designed it differently? The DB of devices has to be updated all of the time. Not all of those devices are IR controlled. Some are BT. Some are 802.11. There has to be some means of pulling down data, common configurations, and providing a mechanism to change those configurations within the context of a single UI. The Sofabaton remotes are implemented in a very similar way.

Zima,
Zima avatar

it has an app that allowed you to change settings without plugging in the remote. I agree with you in that the system was poorly designed possibly intentionally to keep things locked down from their perspective. there was no reason to have a server when you already have to buy a "hub" in the end the hub was storing the settings since it worked without internet connection. it was an unnecessary hurdle for users.

DrSleepless,

I could barely get it to connect to my submarine

DrNeurohax,
DrNeurohax avatar

Mine works fine with my sub. Saved me a ton of money, though not as much as opting for the Value Tier carbon fiber for the hull. What's the worst that could ha

iamnotdunningkruger,

I regret that I have but one upvote to give for this comment.

NightOwl,

Only peripheral I have is Logitech mouse. When it comes time to getting a new one what would be a good alternative?

Whiskeyomega,
Whiskeyomega avatar

Luckily I have a G513 and a MX518 and dont need to run software for it but the minute that changes. Most of the peripherals are going. G29 , Yeti and Brio Webcam.

technologicalcaveman,

I've got the corsair scimitar. It's been good. No complaints.

Whiskeyomega,
Whiskeyomega avatar

Just to note all the problems I had with running corsairs software and needing to run it for peripherals. I was on Corsair before logitech and their software going from Corsair Link to Icue all had the same problem with its hardware monitoring which is based on CPUIDs hardware monitoring SDK. I spent years trying to find the problem and trying to bring it to Corsairs attention to which they ignored me to the point I took them to court for all the stuff I owned and they settled out of court. The software was shutting down my video output randomly from polling the gfx card too much. So now I avoid all peripherals or cooling that require software to be constantly running. My Loop which is the picture to PCGaming here > is all running without software and is controlled by the bios instead. So yea i dont recommend Corsair nor NZXT since their software also using that CPUID SDK

technologicalcaveman,

Interesting.

I have never downloaded their software and instead used open source alternatives to make changes. Then I just uninstalled the software when I was done.

Whiskeyomega,
Whiskeyomega avatar

This was in a time before open source alternatives.

papalonian,

Bro, I was livid when Corsair changed from Corsair Link to iCUE. Link wasn't pretty but damn was it powerful and let me do whatever I wanted. iCUE was supposed to look better but it was just bloated garbage and they removed a ton of functionality. On top of that, as you stated, it hardly worked half the time. Glad to see I'm not alone in this...

harmonea,
harmonea avatar

iCUE is finicky, but for me it works about 98% of the time, and I can usually solve those remaining hiccups with a quick unplug-replug of the USB.

Not saying your experience isn't valid - that's awful you dealt with all that, and I'm sure you did the best you could. Just providing a reassurance for onlookers that it's not all garbage all the time.

Kaldo,
Kaldo avatar

After years of logitech and corsair I've switched to razer (basilisk) and I can't complain. The software is a bit annoying but still miles ahead of corsair, and the mouse has been working great for years now.

TheBat,
@TheBat@lemmy.world avatar

Cooler Master MM720

cincinmasukmangkok,

They are preparing for Google’s web DRM bandwagon prob

HarkMahlberg,
HarkMahlberg avatar

Why on earth would they explicitly support Opera?

runjun,

Doesn’t opera use chromium now?

HarkMahlberg,
HarkMahlberg avatar

It seems so.

Celestus,

They’re likely using WebUSB to communicate with the peripheral receiver. WebUSB is supported in Chrome, Edge, and Opera, but not Firefox

caniuse.com/webusb

HarkMahlberg,
HarkMahlberg avatar

Good find.

grimaferve,

Unfortunately it looks like discussion of WebUSB didn't reach a conclusion on Security vs. Convenience. It does seem like most are in favor, but the argument of how potentially damaging an exploit of this standard could be kept being repeated.

revolverunit,

For anyone using Linux, I highly recommend Solaar. It supports Logitech unifying recievers and lightspeed dongles and manages them well. No need to switch browsers or having to connect to weird corporate websites.

Helldiver_M,
Helldiver_M avatar

I second Solaar. It was very effortless to get my mouse and keyboard working with it.

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