thejapantimes, Quantas has agreed to pay out AU$20 million between more than 86,000 customers who booked tickets on so-called "ghost flights" and pay an AU$100 million fine in an attempt to end a reputational crisis that has engulfed the airline. https://www.japantimes.co.jp/business/2024/05/06/companies/australia-qantas-flight-cancellation-case/ #business #companies #airlines #quantas