Information Technology

This in-depth article analyzes the State Department's new Enterprise AI Strategy, including how it aims to leverage AI to advance diplomacy and national security. It summarizes the strategy's key goals, highlights, workforce skills needed, and more.

Does anyone know of a decent free cloud helpdesk/ticketing system? Right now I'm setting up to use Spiceworks for the next little while (I work in a high school so I can only make major changes like building new ticketing systems when we're on break). Looked at Zoho and Freshdesk but features I need (like custom fields) are...