Expectation management
Hey Steve,
its been a while since your last occurrence, when you and your buddy re-assured your commitment and explained some time of absence: fine with the most of us. But since then: silence.
Some of your early customers already moved on and wrote off their invest.
Could you please step the game up a little and start managing your community and maybe our expectations? For example you could share a rough roadmap, just so we know, that you are still on it and your community issues were heard? Or take half an hour once a week, biweekly or monthly to communicate your progress and what you are up to?
Best wishes a early stage customer that already resorts to other clients
Add comment