As heartening and insightful as this story might be, I find it difficult to imagine that someone with this much hate would at the same possess enough composure to state his problem clearly, take part in the Buddha’s spiel about it, and then not punch him in the face at the end.
And I’m not suggesting that this would be a better outcome by any means, rather, that stories like this are sadly sometimes woefully inadequate to deal with the amount of anger and rage that continues to pervade modern society.