I think the problem is that the tech used here doesn’t work. This isn’t some high end A.I. company spending a fortune on advanced facial recognition. It’s just a shitty camera in a drug store that probably doesn’t get cleaned and falsely dings every other dark-skinned face.
I’d believe some facial recognition software works effectively. TSA’s Global Entry kiosks and things like that where it’s a controlled environment with good lighting and the vendor/customer are willing to spend money. I do not believe fucking Rite Aid is going with a high end product to catch whoever keeps stealing Starburst.