Well, after numerous hours of phone calls and various complaints filed with various entities, my #studentloans serviced by #MOHELA are mostly finally in order on the PSLF and SAVE plan again. I'm still short roughly 2 years of the payment credits I expected should be there and they're apparently still "looking into" that, but my payment for the next twelve months is 1/10 of what it last billed at. Here's to hoping MOHELA doesn't spontaneously screw it all up again.
Looks like #MOHELA has increased my payment over 10x, removed me from the SAVE/IDR program, added some 3 years to my PSLF requirement, and I've now been on hold for 30 minutes trying to get any sort of answer for the why for any of it.
Now crossing the 45 minute on-hold mark. I have yet to talk to a human and it's a miracle in and of itself that I survived their updated phone tree to get into the line.
You're not going to believe this. They see the error on their end. They are transferring me to a "specialist" and the anticipated hold wait time is 127 minutes.
It looks like my #studentloan payments just abruptly went up by $1,000/mo. again. So, I guess this will be three times I've had to re-apply for a IDR/SAVE plan with #MOHELA in the past 3 months.