BTyson, to windows

I have no idea where to start. A friend is on and cannot receive cumulative updates from Windows update and is instead always being offered Windows 11 automatically, without having to press download and install, without having to accept license terms, and with no option whatsoever to stay on Windows 10. How do we prevent 11 from showing, and have the cumulative updates show instead? The one option is to go up to 11 then immediately rollback, but I'd like to avoid having them do that if at all possible and I'm not sure that changing BIOS settings is much of an option either. My guess is that kb4023057 was probably the culprit, but I have no idea (it probably modified something that's staying that way even after that update was removed). Thanks!

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