Feel this, I was lucky(?) enough to have a mechanic living at my house who basically told me to fix it myself, he guided me through of course but he emphasized how important it is doing these things on your own.
That guy cannot figure out how youtube works and he's only 45.
I'd say it all depends on how much you had to use something, while the hurdles in software may seem small to someone experienced. those who are first trekking through see it as a huge wall