A client asked me if it was a good idea to move to GCP, told him that regardless of the costs, he'll have a better chance of getting the Pope on the phone than meaningful support from Google.
The cloud equivalent of buying a used car. You're pretty much on your own. Plus very few professionals in our region are getting certified on it.
Support from AWS is easy to get but meaningful support from AWS is extremely rare. Some AWS products really aren’t products made for consumption. It’s important to figure out which one is good and which one is bad.
Azure really feels like a used car. The type that is sold for 300$. Brittle, lots of weird workarounds.
GCP is pretty solid. It is fast, works well and its abstractions are mostly consistent.
@jbzfn I used to work in a team that ran a cloud for others, not at hyperscale, but quite big.
And my impression was that GCP has a good and clean underlying architecture. That is worth a lot in terms of support because the type of issues one really needs vendor support for are usually happening there.
@jbzfn if I had to choose between hyperscalers I would go with GCP except if I had a very good reason (like needing a very specific service) to use AWS. Azure I would ignore.
@plluksie because it is really brittle. Far more than AWS, GCP, Ali and the like. And they have a less than stellar security record.
Maybe they manage to mature their infrastructure products, but at least until 2022 they were just not good enough to avoid a lot of hassle. Maybe they have improved already, I didn't have too much contact in 2023 with them to fairly judge for this year.
It does not matter how good the support is, if the product is below a certain quality.
Possibly if you haven't encountered something in one, you've not pushed on it very hard.
That said, that is where I am with Azure at the moment :)
As with everything cloud is a balance of leveraging the tools they provide and accepting their lock in with the speed this provides and the likelihood of needing or wanting to move.
also, possibly certification has changed, but when I was looking at it for languages I thought it was pointless.
This is partially driven by my inability to remember things like MAX INT or any desire to AND having worked with people with all the certifications and no ability to program.
Derisking, either available vendor support or available local IT people especialized on those cloud vendors.
We can compromise on lock-in effects, but not with an unstable provider that seems to kill services and do massive layoffs without much regard towards customers affected by such actions.
Azure and AWS aren't perfect, but they are somewhat predictable.
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