Sad, because I was a fan of them and bought all their games from Saint's Row 1 all the way to Gat out of Hell (although not in chronological order) and got Agents of Mayhem for free somewhere, but think they've made some bad moves lately.
I think it all started going downhill from Agents of Mayhem, and them screwing up with the reboot of Saint's Row was probably the nail in the coffin. I wish they'd just made Saint's Row 5 instead, with wacky time travel shenanigans and a more polished set of superpowers.
At the point where they decided to "reboot" to something old school and grittier (TOO old school, imo) they really didn't get what their fanbase wanted, and what new players who'd only heard of and experienced Saint's Row 4 would get excited about.
They could've probably taken Saint's Row up to 6 entries if they'd just iterated on the formula from 4 and possibly Gat out of Hell (I wouldn't know, I got distracted and didn't play it after I bought it, ironically). Similar to how United Front Games (the developer of Sleeping Dogs) could've probably stayed in business if they'd just made Sleeping Dogs 2 instead of that horrible "free to play" multiplayer asset flip of some of the least interesting elements of Sleeping Dogs 1.