A face to face would be fine, I just find that the shitty quality of a phone call and the fact I can’t see their face or body language completely destroys my ability to both understand and be understood.l and especially my ability to judge their emotional state. Unless I have both written down what I need to communicate and write down everything they communicate I will remember nothing that happened. These aren’t problems I have in a voip call at all, I spend all day in teams calls.
I still make them from time to time, but I will jump at any option to not have a phone call even at extreme inconvenience.