security

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Fidelity and passwords via T9

Anyone here use fidelity (www.fidelity.com)? I had to call to get something done with my account and thought it was weird that they have you (more/less) T9 dial your password into the system, though its not real T9 in that (for example) one press of 2 would mean either a,A,b,B,c,C,2. They say for special characters just give a *...

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