Bloat and bad performance aside, you don’t see a benefit in having a all-in-one solution that in a way acts as a drop in replacement for people wanting to switch away from the likes of Google/Apple? I certainly do.
Yes, having a dedicated app selected for each use case will likely give better results. But it also means more management. And many users don’t actually need more than basic functionality.
But yes looking at the complaints, they should look at polishing existing features first.