axx, 1 month ago to random "We know that you are waiting to speak to an agent and will put you through as soon as we can." The level of disrepair of #jobcentreplus (yes, that is a serious official name), the UK unemployment agency is maddening and depressing. Their automated phone system is, of course, unclear and at least half designed to make people give up before they reach what they need. I've currently been on hold for over 30 min just to be able to talk to someone and update them about my situation.
"We know that you are waiting to speak to an agent and will put you through as soon as we can."
The level of disrepair of #jobcentreplus (yes, that is a serious official name), the UK unemployment agency is maddening and depressing.
Their automated phone system is, of course, unclear and at least half designed to make people give up before they reach what they need.
I've currently been on hold for over 30 min just to be able to talk to someone and update them about my situation.