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oloturia, to technology in HP disables customers’ printers if they use ink cartridges from cheaper rivals
@oloturia@mastodon.bida.im avatar

@dxzdb @Heterokromia @yogthos

After they removed the cartridges the printer didn't restart, and they couldn't update the billing information nor use the scanner and neither contact the customer service.

It's the whole printer that isn't really yours, not just the ink. I think this is good for someone, as it solves all the problems that the same printer makers artificially created in the past years.

oloturia, to technology in HP disables customers’ printers if they use ink cartridges from cheaper rivals
@oloturia@mastodon.bida.im avatar

@Heterokromia @yogthos

I did a little research about this "spyware/telemetry" and I discovered this horror story:

https://web.archive.org/web/20210127063426/https://h30434.www3.hp.com/t5/Scanning-Faxing-Copying/Printer-has-been-hijacked/td-p/7885835

TL;DR OP had a subscription that bought ink when levels were low, credit card expired and printer stopped working, even the scanner won't scan.

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