theportugalnews.com

An artificial intelligence system based on ChatGPT technology will manage the handling of 112 calls at peak times. The use of this technology is planned to start in 2025. (20.06.2023 article) (www.theportugalnews.com)

According to António Pombeiro, Deputy Secretary-General of the Internal Administration, who spoke to journalists on 20 June in Porto, “if the pilot project goes well, we are prepared to start using the system to answer calls as of 2025.”...

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