SilverEagle,
@SilverEagle@floofy.tech avatar

In my free and open-source software, on the main dashboard a small message occasionally appears noting that we're FOSS software and we depend on donations. We made this because our donations have been steadily decreasing despite our audience and costs increasing.

Since then, we get lots of requests for how to turn the "annoying" message off.

Our response is always the same: we don't provide support in helping you hide the fact that our software is open-source and donation-based, but if you're resourceful enough, you can remove that message via custom CSS, which we do support.

Today I got an unusual reply: "Thank you for not providing assistance"

lmao so not only do you want to rob me of credit and support for the immensely complex software I just give away for free but now you want to be an asshole to me directly about it?

Another one for the pile of (at least for now, banned) users who need to learn how to talk to open-source maintainers.

SilverEagle,
@SilverEagle@floofy.tech avatar

Just to answer some FAQs about this:

The "we depend on donations, please donate" notification is just a small section of screen real estate that only appears on the administrator dashboard, only ever appears on the homepage of that dashboard (not on every page), and only appears once every few dozen hours or so. It's about the least nagging "nagware" to exist. And it still gets complaints.

Adding it did actually result in a minor uptick in donations, as many station operators assumed we were a big company just giving the software away but charging for other things.

It's incredibly easy to disable using the freely available "Custom CSS Branding" features we have inside the software. The users asking us how to do it simply want us to not only do the free labor of making the software, but to do the free labor of hiding that fact for them.

The public-facing components that non-admin users see have no nags of any sort, just a faded-out "Powered by $x" note in the footer.

itsjoshbruce,
@itsjoshbruce@phpc.social avatar

@SilverEagle: Part of me is thankful other people don’t use the things I create.

tek_dmn,
@tek_dmn@mastodon.tekdmn.me avatar

@SilverEagle So I know you won't like me for this, but I'm going to completely devil's advocate this one:

Are you showing a banner on the admin page or the user pages? Because that's a justified nag for who operates the thing, not who plays with the thing

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