jimmylittle,
@jimmylittle@hachyderm.io avatar

How is Apple’s search still so bad?

Typing in the exact name of an app, and selecting it from the auto-complete dropdown list in the search bar, gives me the results pictured. (And I’m totally OK with search ads here, but none of these are ads!)

“Fin- budget tracker” in the search bar, and I have to scroll past Mint, YNAB, and Monefy to see the one I LITERALLY JUST PICKED FROM A LIST. 🙄

image/jpeg

UP8,
@UP8@mastodon.social avatar

@jimmylittle i use the app store as little as possible because it so hard to find things; but i guess somebody must browse endlessly and wind up with 50 apps installed…

jimmylittle,
@jimmylittle@hachyderm.io avatar

@UP8 Same. Generally, I’m clicking on a link somewhere to be directed to what I want. In this case, I saw a story in my RSS feed on my work Mac, and looked for the app on my iPhone.

uberduck,
@uberduck@hachyderm.io avatar

@jimmylittle seems I'm going on a bit of an Apple rant today.

It's working exactly as intended.

Maxim used to be if you're not paying, you're the product.

That needs to be updated: if they can extract value from you in any way, you're the product. Cory Doctorow enshittification essay.

I hear family complain about an update that made things worse. I suggest an alternative. The responses I get might as well be, "yes he hits me, but if I leave him where will I go?"

Apologies if too serious. :/

jimmylittle,
@jimmylittle@hachyderm.io avatar

@uberduck Totally get all of that, but that emphasizes the point that their search is just BAD.

  • Fin sponsored a bunch of websites this week in a marketing push. People (like me) search for it.
  • Fin is MORE EXPENSIVE than some of the other results. If I get Fin, Apple makes more $
  • I’d be fine if these were ads. Paid placement sucks, but it’s an understandable thing.

The search algorithm should know that Fin is

  1. Being promoted
  2. More expensive
  3. Exactly what I’m looking for by name
uberduck,
@uberduck@hachyderm.io avatar

@jimmylittle not that I'm dismissing your frustration at all, mind you. I'm an engineer and I feel inefficiencies like this in my damn bones.

It's not going to change until the incentives that drive it change.

uberduck,
@uberduck@hachyderm.io avatar

@jimmylittle Bad enough for you to choose an alternative?

Hate to be blunt, but even if your answer is yes, they've bet that most people will complain and then forget about it.

They've done the math and determined they don't have to care. Nobody's gonna get a bonus for fixing search because it won't have a measurable impact on any KPI.

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