Given the motto of the university I work for, it's very frustrating that the #engineer and the operators barely talk to each other.
The engs don't know what problems need solving, even when working on something adjacent. The ops don't know what the engs are on about and don't have time to learn.
Success here is mostly just showing up to meetings on both sides and being a conduit. A catalyst.
"I think they are building a tool like this. Let me see if I can make it work for you" == a 10% raise