(USA) Is It Rude To Ask To Bag Your Own Groceries?
Is there some rule that employees have to follow that doesn’t allow customers to bag? Or is it just that they’re incentivized to offer? I’d love some input from people who have worked in some of the bigger companies. For reference, I mostly use Publix.
I mean, I’m in New Jersey. We don’t get plastic bags anymore, and most places don’t offer paper bags, so it’s kind of mandatory to bring your own bags or buy reusable bags from the store. But you are definitely bagging your own shit.
Edit: I used to cashier and bag when I was in high school anyway, so I’m still fast with it.
I used to work as a grocery store bagger and it honestly depended. I always said “yes” when somebody asked because I was more than happy to let somebody else do my job, but there were definitely instances in which they bagged things so badly that I had to take over and correct them. Believe it or not, there is a tried and true “method” for bagging (both paper and plastic) and there were some things people did that made it borderline dangerous for their health or just impractical. Think: putting cleaning chemicals with the meat, or putting heavy stuff on top of the bread.
I definitely also much preferred people asking compared to people walking over and just pushing me aside, which they did many times.
If you don’t trust yourself to bag things “right” so that you don’t end up with a mess in your car when you get home, then just let somebody who’s trained do it for you. If you do trust yourself to do it, then at least ask politely.
It really depends on the store and where you are. Some don’t have enough folks to bag, so if you want it done you pretty much have to do it yourself. If there are baggers standing there and not otherwise engaged, it’s probably rude to jerk it out of their hands (as it were).
This is crazy, I'm in the UK and we have to do it ourselves, I didn't even realise it was a thing that people packed your bags for you just buying your food. For me that feels like a service you should tip for.
I appreciate all the responses! I think we just need to be firm when asking to bag. Often, there isn’t a bagger so my partner will start (he used to work at a Target so he’s pretty quick and particular), and an employee will come over and take over even if he insists he would prefer to bag.
I don’t know when it changed, but here in Canada they stopped bagging them. If you buy those reusable bags, they just throw them at you so you can start bagging.
They used to have dedicated baggers at the end of each line. They disappeared. I never really noticed the transition.
In Australia the cashier typically bags your groceries. It was a shock for me when I first moved to the UK and the first cashier I was served by was like "Are you ready?!" And then started hurling a barrage of groceries to at me to bag.
Back a long time ago when I worked as a cashier, it was store policy for us to bag everything for the customer. They could offer to bag, but we were expected to just start bagging automatically unless they interjected.
I usually bring my own reusable bags and regardless if a bagger is there or not, I offer to bag my own groceries unless it’s more efficient/faster for me to just ring up my card. I used to be a cashier and I absolutely hated when people would just stand there and watch me bag 3-5 bags of groceries while there’s a line of 4 people behind them. I always appreciated customers who do it themselves. A lot if the time people who bag groceries that aren’t cashiers also clean messes, gather shopping carts, face aisles etc, so if it’s a huge supermarket they’ll probably be happy to skip that job.
people who bag groceries that aren’t cashiers also clean messes, gather shopping carts, face aisles etc,
I misread this at first as referring to the customers who bag their own groceries, and I was surprised that there were so many other people like me that are happy to bag their own groceries and will also pick up trash on their way into/out of/through the store and tidy up the cart situation when stashing theirs that it is noticed as a trend by employees and also that the others are tidying the shelves too…!!! And then it sunk in that you’re talking about the “cart pusher” job title, not my fellow Tidiness Fairy customers 😂🤦
Hahaha aw I wish! I definitely round up stray shopping carts and put them in their corrals, though. That way I’m helping staff AND other customers by freeing up parking spots!
A lot if the time people who bag groceries that aren’t cashiers also clean messes, gather shopping carts, face aisles etc, so if it’s a huge supermarket they’ll probably be happy to skip that job.
Actually when i was a courtesy clerk (which included bagging,) bagging was my favorite job. I got to stay indoors, lean on the checkout thingy, chat with the cashier, etc. I don’t know if they still do it, but safeway would schedule you for 30 minute rotating shifts. Some would be bagging, others carts, others still would be “free time” where you walked around and did whatever people asked of you. I always hated when I’d come in and I’d only have two or three bagging shifts.
So if you’ve ever seen a bagger just walk away or randomly appear out of nowhere, that’s because their shift either ended or it just began.
Ah that’s fair, I actually liked bagging groceries when I was an actual courtesy clerk, unless the person was SUPER anal about how things got bagged. Like damnit I know it’s meats separate from veg separate from cleaning products and heavy to light from top to bottom!!! Don’t kill my vibe! Lol. I think it was more bothersome as a cashier to bag groceries, I’m super fast at cashiering so if it’s 3+ bags that will need to be done and the person is done paying and just staring at me the whole time…I just don’t get it. I’m a huge fan of efficiency though so maybe that’s more of a me thing
I've never heard of a rule. Maybe with booze or smokes? Maybe some states or cities have some weird law like NJ does about gas.
I've bagged my own groceries before when it was just the cashier or other baggers were busy or something. Also there is the self checkout. If anyone were to complain I'd just joke, "don't worry, I was a professional in a previous life". I did actually work retail and bagged stuff while being a cashier like a decade ago.
They might think you're odd or think it's weird if you rebag things like they did it wrong. Maybe be annoyed if you were slow. I don't think too many employees would actually care or get insulted. No one under management gets paid enough to care.
We still have plastic bags where I live. I reuse them as trash bags or just as a way to carry stuff until they die, then I try to take them to a plastic bag recycling place but I kinda doubt they actually get recycled.
Recently I’ve noticed a trend at self checkouts where someone will come over and be chatty and offer to help. I literally use the self checkouts because of my social anxiety, and this makes me so uncomfortable. Come to think of it, I should probably send them this feedback since ultimately they’re just trying to be helpful, but I think it’s very misguided.
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