Announcement: reset your browser cookies to log in

toothpicks, 4 months ago

Ok cool I will do that eventually. Glad the site is not down

toothpicks, 4 months ago

Ok I am back

toothpicks, 4 months ago

Now slrpnk is the only thing I’m signed in to 😊

mambabasa, 4 months ago

Thanks, I was beginning to wonder if the problem was me.

hazeebabee, 4 months ago

Thanks! I was wondering why my app was only working in guest mode

technomad, 4 months ago

thank you, I figured something was up

silence7, 4 months ago (edited 4 months ago)

If you’re logged in, this is seriously broken - it just shows up as a broken site and you can’t see this announcement. You’ll need to make the announcement show up on the error page people see in order to get people to realize that the site isn’t just permanently broken.

Actually logging in successfully required not just clearing cookies, but first closing all tabs open to slrpnk.net, and then clearing cookies, and then logging in again.

Ideally, you’d put automation in place to recognize the bad cookie and force clear it. Without that, most people will never log in again.

XMPP moderator discussion is also down. mod chat is now fixed

toothpicks, 4 months ago

Yes I thought the site was down lol

perestroika, 4 months ago

I got in without doing anything special, but the chat server (XMPP) seems down from my perspective. Pidgin says “incorrect username or password”. I wonder if it could be related somehow?

Edit: apparently, I was automatically discarding cookies and thus my web browser routine didn’t change.

Zoboomafoo, 4 months ago

Thanks for the notice

poVoq, 4 months ago

If you are using an app like Jerboa, you have to explicitly log out and in again for it to work.

sdoorex, 4 months ago

Had to do that to get back in with Memmy too.

SteveKLord, 4 months ago

@poVoq I'm viewing and responding to this from Mastodon because I can't get into the server even after clearing cookies. I would never have seen the announcement otherwise.
i'm still getting an error message at the main page. Same goes for the xmpp side where it says invalid username and password.

silence7, 4 months ago

I needed to close all tabs and windows open to slrpnk.net, clear my cookies for the site, and then go back to it to log in. If you still have a tab open, the cookies don’t stay cleared.

SteveKLord, 4 months ago

@silence7 Thanks for the tip. It's still giving me issues with the browser I usually use but a different browswer worked so i guess i just have to keep clearing cookies and logging out of apps / back in until i can find a better way

SteveKLord, 4 months ago

@silence7 even when i get to a log-in page from my usual browser it says incorrect log-in which isn't true and some client apps either can't log out or can't log in so it's gonna take a while to get me fully back with this it seems and it's pretty frustrating

kris, 4 months ago

@SteveKLord oh, sorry I know what is causing the xmpp issue, will fix it now. As for the Lemmy login issue, not sure 🤔

poVoq, 4 months ago

xmpp login should be fixed.

SteveKLord, 4 months ago

@poVoq Thanks. I just got back into the chat. Otherwise, things aren't consistently working even after deleting cookies. usual browser got to log-in page but reads as invalid log-in as do some of my mobile apps

Krydex, 4 months ago

Doesn’t work for Liftoff :(

ProdigalFrog, 4 months ago

Unfortunately, I don’t think Liftoff is capable of logging into instances on the new 0.19 update, as Liftoff itself hasn’t received any updates in quite some time (it was my favorite app too). You may want to try it with Infinity or Boost instead.

picnicolas, 4 months ago

Logging back in to Voyager fixed it for me.