I'm not sure of the correct tip amount on a $35 Chinese food order from half a KM away, but something tells me $8 isn't it. Default tips just go up and up. Uber Eats doesn't even give me options below 15% now, I just have to manually enter my pitifully low amount. It's amazing to me that so many delivery drivers would rather villainize customers for a pitiful 10% tip than blame the companies who designed the system. Don't they realize that's what the companies want? I hear Seattle has introduced some kind of law that forces delivery services to pay their workers better, and as such, deliveries are not free there, and the default tip is $0. I hope more cities/states follow through. If Doordash charges me $8 to deliver an order because that's what it costs them to pay their workers well, then that's what it costs and I'll pay it, with a tip for people who go above and beyond rather than an ill-defined arbitrary amount in exchange for doing what was expected. And before anyone asks, no, I don't tip $0; even I have my limits.
@simon What I've never understood is the services that make you set a tip when you place the order, then don't offer a way to change it after the delivery. In my mind at least, a tip is supposed to be a reward for a job well done, with the amount of the tip in relationship to your satisfaction with the service received. Again in my mind, a tip is not supposed to be a payment for a job yet to be done.
@jaybird110127 Aqreed. Doordash used to operate this way—you set a tip before a driver is even assigned, and you can't change it without calling them. I think you can now do that, but I don't remember if you can lower it, so you might need to tip very little at first and raise it for particularly good service.
@simon@jaybird110127 sadly there are drivers out there that if it isn't a good tip, they won't even take the order. at least this is true for grocery runs. I read something somewhere where there ia a lady that if you don't give a 20% tip not only will she not take the order, she keeps a list of what she calls bad tippers, and tells other people not to take any of those peoples orders. and hwere is the extremely shitty thing. you guys saw what happened to us here on Sunday with instacart. not once, but twice it said our order was here, and it wasn't. one of the people said that there was a car in our driveway. um? I don't think so! care to try again? the second one never showed up, and I have proof. we had one of our neighbors standing in our driveway, and no one ever showed up. no one even went to say a neighbors house, and we have very clear directions on how to find our trailer in the trailer park. this happened to use one other time last summer, but it was only once. when they sent in the order a second time, it got here just fine, and every order between then and now has gotten here just fine, and we do an order almost every week, so there is no way in hell people could say I just couldn't find it. People wonder why a lot of people won't give good tips to start, and they shouldn't have too either. a tip means you went above and beyond what you were suppose to do. I had one driver one day as they were bringing in our order, they asked if I was ok. I was having a bad arther day, and they offered to help me put things away. that person did get a good tip that day because they went way above and beyond what they were suppose to do.
@JamminJerry@simon@jaybird110127 If you go change your tip amount in doordash now it actually says that dashers can choose to accept an order or not based on a tip. I think that's absolute crap.
@MariahL@simon@jaybird110127 it is complete crap! again I say that a tip is because you went above and beyond! I had a couple different lyft drivers actually tell me to give them a tip. I don't think they liked there tip. I simply told them here is your tip, don't ask for tips, as that is extremely rood, and makes you go from a 5 star to a 4 star.
@munchkinbear@JamminJerry@MariahL@jaybird110127 Does that matter though? It's not like the apps will show "tip" or "no tip", they presumably show the actual amount. So $0.01 is the same as $0. Except if anything, more insulting, because you took the time to enter an amount that is the lowest it could possibly be.
@simon What annoys me is the default is to give the tip before the delivery even happens. There have been times where I just leave it without editing the tip to zero before delivery and then I end up tiping somebody who never even showed up and I have to re-order. And as far as I know the store I get my groceries through which goes through Instacart has no way to edit the tip, so I either have to decide not to tip at all or tip and hope the delivery person ends up deserving it. I also think I heard somewhere that they'll choose to take or not take your order based on tip amount, but I don't want to tip for a service I haven't even gotten yet. I'll adjust it after the service has been performed.
@simon I find the entire tipping concept slightly odd, as it's not something that is generally done here. Uber therefore has a bunch of tipping options, and a not now button, which I believe is the default. I know that when I went to the U.S. on business a few years ago, i was never really sure when to tip, and how much.
@DamoMcMorrow It's a very uniquely American (and therefore Canadian) problem. Delivery drivers, waiters, and other workers get paid terribly by the company, and your 10-20% tip makes up for their bad pay. It's legal in many US states to pay certain workers less than minimum wage as long as they get enough tips to make up for it. And tipping 10% or less at a restaurant basically makes you the scum of the earth. In general, I don't think it's any clearer for the people living here, and the expected amounts are rising even as food prices also rise. I envy people who live somewhere where this isn't a problem. Which is basically anywhere else.
@simon So tipping presumably becomes something that's expected, rather than something you do only when you've received exceptional service, which is,I think, how it was originally supposed to work?
@DamoMcMorrow Precisely. It's considered a huge insult to leave no tip at a restaurant, for instance. There are places where it's not required, but it's hard to really figure out what those places are, even for me. And I'm constantly trying to find the balance between paying someone enough to make their job/delivery worthwhile, and not inflating the price too much. It's a lot of pressure, and I can imagine it would be worse for people visiting who might not know that it's fine to leave no tip at a takeout restaurant or a Starbucks, for instance. The best tip (LOL) I can give people in this position is to look up a few articles from the past 5 years about when you should or shouldn't give tips.
And of course, nobody complains about tip culture, but people complain if they don't get tipped enough. So the companies get to do their thing and the burden of deciding how much they deserve to get paid falls squarely on our shoulders.
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