jamesshore, What if, instead of saying, “you can’t manage what you don’t measure,” we said, “you can’t manage what you don’t understand?” With the addendum: “*metrics aren’t a substitute for understanding.”
jamesshore, What if, instead of saying, “you can’t manage what you don’t measure,” we said, “you can’t manage what you don’t understand?” With the addendum: “*metrics aren’t a substitute for understanding.”