Tl;dr: They tried not offering a written warranty and instead took on a "trust me bro attitude" His point was that written warranties don't actually mean shit (he's right, they don't, companies can arbitrarily decide not to honor them and nothing is likely to happen).
This obviously caused a lot of backlash. IMO the biggest issue was the way they talked about it and tried to get the point across. Personally I don't have any doubt that they'd try to make things right regardless considering they've been very good about doing so in the past.
Add comment