If you design for work in office, WFH probably isn’t going to be more productive and the other way around. A lot of companies made the mistake thinking that WFH is the same as regular office but with everyone being home. This is not the case.
I have experience with company without WFH employees, where any team that wasn’t literary all in the same building had some serious communication and cooperation isuues. I have experience with company where there was no office whatsoever, people were across globe and time zones and we managed to cooperate effectively.
I’m not saying that WFH can be always more effective. But in many cases it’s just terribly implemented change and companies are just moving back to investing into office space instead of investing into proper WFH culture.
Folks at Zapier wrote an excellent guide if anyone is interested. It’s serious effort, sure. People often feel like this is extra work to keep WFH viable, but they tend to forget that keeping the office running is also a serious effort. Many companies probably have office manager, how many of these have some alternative of that for WFH?