EighthLayer, (edited )
@EighthLayer@mstdn.games avatar

One of the worst things since lockdown happened is that #UK couriers now think it’s acceptable to leave packages on a doorstep and consider that “delivered”.

I say “a doorstep” as my wife just had a notification to say a package has been delivered. It’s nowhere to be seen.

Unless you’ve handed it to me directly as I’ve opened the door, I do not consider it delivered!

Edit: I don’t blame the drivers themselves. It’s the companies who dictate how drivers are supposed to perform their duties.

blabberlicious,
@blabberlicious@toot.community avatar

@EighthLayer
Food banks? Quite a long list of things worse than that tbh. Including the pressure the drivers are under.

EighthLayer,
@EighthLayer@mstdn.games avatar

@blabberlicious I didn’t say there weren’t any worse things?

I also don’t blame the drivers themselves. I said UK couriers meaning the companies. I know they put they dictate how the drivers make deliveries. I’ll update my post to clarify that.

blabberlicious,
@blabberlicious@toot.community avatar

@EighthLayer
Fair dos. Sorry for my grumpy take. A bit of a drive by!

Take care

EighthLayer,
@EighthLayer@mstdn.games avatar

@blabberlicious No problem at all! 💜

Sobtanian,
@Sobtanian@mstdn.games avatar

@EighthLayer don’t their T&Cs say they deliver to an address not a person?

I know most couriers state that in their T&Cs, hence they have delivered without you opening the door.

EighthLayer,
@EighthLayer@mstdn.games avatar

@Sobtanian I don’t particularly care for what their T&Cs state when I don’t get a choice which courier I get delivering my package. My name is listed above the address so it’s poor service unless it’s delivered to me in person, in my opinion.

This never used to be a thing pre-lockdown. Not in my experience anyway. If there was nobody in, they’d deliver to a neighbour if I had one listed with them, and if not, they’d attempt redelivery the following day or I had to collect it from their depot.

Sobtanian,
@Sobtanian@mstdn.games avatar
EighthLayer,
@EighthLayer@mstdn.games avatar

@Sobtanian Sorry if that came across as rude. It wasn’t meant that way. 😅

Sobtanian,
@Sobtanian@mstdn.games avatar

@EighthLayer haha not rude just clear that this wasn’t a discussion you wanted to have 😅

EighthLayer,
@EighthLayer@mstdn.games avatar

@Sobtanian Haha fair enough. I can see that! 😂

EighthLayer,
@EighthLayer@mstdn.games avatar

Or when they simply take a photo of your front door as “proof of delivery”.

No, that’s proof you’ve been to my address. Not proof you’ve delivered.

harrybo93,
@harrybo93@mstdn.games avatar

@EighthLayer Exactly this- having an argument with a courier I use about this currently. They can’t seem to grasp it

semaj,
@semaj@social.lol avatar

@EighthLayer we have an evri driver who throws packages over the back fence! that's always fun!

EighthLayer,
@EighthLayer@mstdn.games avatar

@semaj Yeah they’re the worst offenders for that.

They changed their name as Hermes had a poor reputation, but didn’t sort out the main problem being their drivers and service they provide.

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