We've had a #Brother printer* for the last four years. No problems at all. Zero.
But now, the prints started coming out crumpled. Turns out there was a sheet of paper wrapped around a fuser roller, deep inside the printer.
Guided by the first 2 mins of this video, I took apart the printer, fixed and cleaned the roller, and put it back together. No tools needed, it's all just clicky plastic elements.
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