paigerduty, 29 days ago to random

am generating some logo ideas with emoji kitchen for a soon-to-be-revealed project and had to share some that won't make the cut....

#oncall #ops #emoji

Ancient vase with two handles emblazoned with an image of a pager. Emoji mashup of Amphora and Pager.
A bright red pager with furrowed eyebrows, tongue stuck out, and beads of sweat, as if overheated from high temperatures. Emoji mashup of Hot Face and Pager

emocoder, 1 month ago to random

1h48 into my #onCall shift before my first incident. It's hot auto mitigated by the time I made it to the laptop.

doctormo, 3 months ago to Tennessee

Today's unsolicited request for support comes from the Nashville Electric Service of #Tennessee.

I'm hoping that the person is new and doesn't know who does their IT support. Because the idea that a electric company is officially requesting help from a volunteer on the internet doesn't bode well for their infrastructure.

(They were asking about an internal #inkscape extension which I can't possibly know anything about)

#oncall #bofh #foss #oss

liederbach, 5 months ago to programming

Here’s to a quiet week

#programming #oncall #slack #incident #tech

video/mp4

coldclimate, 5 months ago to random

The dichotomy of #oncall - I always want people working to be supported and feel supported, but sometime their crisis is not worth my Saturday morning.

Somebody fires up the pager because what they can see looks very wrong and broken. They're working the weekend because it's a 24x7 service, so I'll happily get online to figure out what's wrong.
Digging around shows up the problem, and it's 100% of a certain use case but... That use case is 0.1% of all cases. Gentle comms required.