"Accessibility has failed as a way to make computers usable for disabled users." Thus begins a newsletter by Jakob Nielsen. And had it not been written by someone a great many people take seriously in the UX industry I likely would just have dismissed it. But seeing how harmful I consider the post to potentially be, I would like to nip this in the bud. My reflection is that the published post is misleading, self-contradictory and underhanded. I'll walk you through the whole of it and provide my commentary and reasoning. 👇
@kcarruthers Very much so. I think perhaps he has been problematic the whole time, but some of it was 'forgiven' in the beginning, due to worship of some design ideas at the time.
@axbom Thank you for writing this. If you're open to one point of critique from my perspective: In your list of objections, the point about worse experiences for Disabled people should be the first item, not the seventh, and the point about legal compliance should be the last item, not the first.
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