"Accessibility has failed as a way to make computers usable for disabled users." Thus begins a newsletter by Jakob Nielsen. And had it not been written by someone a great many people take seriously in the UX industry I likely would just have dismissed it. But seeing how harmful I consider the post to potentially be, I would like to nip this in the bud. My reflection is that the published post is misleading, self-contradictory and underhanded. I'll walk you through the whole of it and provide my commentary and reasoning. 👇
