Ashley,

@ivory Im getting this message for the last hour. I have a yearly subscription through Feb 20. Any ideas? (edit: fixed)

ivory,
@ivory@tapbots.social avatar

@Ashley Do you happen to be running the testflight version of the app?

Ashley,

@ivory nope just regular. It worked all this morning fine and then when I opened it in the afternoon I got that error. A user commented to delete and re-install and that did fixed it.

ivory,
@ivory@tapbots.social avatar

@Ashley Interesting. Thanks for the details. Will have to look into this. It's possible it's something on Apple's side, but will have to keep an eye on other users reporting this.

waynedixon,
@waynedixon@mastodon.social avatar

@ivory @Ashley it does seem like some of Apple’s services are wonky, so could that be the reason?

lastwordonsport,

@Ashley @ivory I had that too. Delete the app and reinstall and that’ll solve it.

ivory,
@ivory@tapbots.social avatar

@lastwordonsport @Ashley Shouldn't have to delete the app. It's possible you were running the testflight version of the app?

lastwordonsport,

@ivory @Ashley mine went right back to the page where it said I had to pay again so had no option but to delete unless I wanted to pay again before the subscription runs out in April

ivory,
@ivory@tapbots.social avatar

@lastwordonsport @Ashley There is a "restore purchases" button on the sub page that should have checked for an existing sub too. Did that not work? But still curious as to why it would revert to not seeing your subscription in the first place.

ivory,
@ivory@tapbots.social avatar

@lastwordonsport @Ashley When you both go to Ivory's settings and scroll to "Manage Subscription”, does the date under that title match your actual expiration date when you click on that section and go to the iOS Subscription view?

lastwordonsport,

@ivory @Ashley Weirdly, I’m getting a note that I’ve cancelled my subscription which I certainly haven’t

ivory,
@ivory@tapbots.social avatar

@lastwordonsport @Ashley that’s completely out of our control. It’s possible you subbed and canceled right after? That’s the safe way to have a year sub without forgetting to cancel before auto renewals.

lastwordonsport,

@ivory Don’t ever remember cancelling to be fair. Stopped using Mastodon for a while and back on recently.

ivory,
@ivory@tapbots.social avatar

@lastwordonsport no worries. We are keeping an eye on things, but Apple has been having weird App Store server issues for the past few days so maybe these are just temporary hiccups.

lastwordonsport,

@ivory Thanks guys, appreciated. By the way, did I see something in the last few days that will soon have a quote toot facility?

ivory,
@ivory@tapbots.social avatar

@lastwordonsport it’s being worked on. 🫣

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