muftiboy,

they were always lying, they were always gonna replace people with AI. they just didn't want you to know back then, that's all this means. they still needed u to train their model...

May,
May avatar

Yea. I guess "reddit cannot survive without its moderators" =/= "reddit cannot survive without HUMAN moderators." Probably if they had the capacite to, and any excuse, they wouldve already just replaced mod system with AI.

Machinist3359,

AI and horribly exploited outsourced labor is basically Facebook's MO

abff08f4813c,
abff08f4813c avatar

About nine months ago - it's from CMX Summit 2022, so either 14 or 15 of September 2022.

anemomylos,
anemomylos avatar

This gives greater value to the comment since it was not influenced by the events of the last few days.

RheingoldRiver,

few weeks, now. Let's not underplay how significant our action is.

abff08f4813c,
abff08f4813c avatar

Agreed. That's exactly why I thought having the extra context on the timeline (so folks understood what "recent" was referring to) was good to know.

Xeelee,
Xeelee avatar

They've been saying stuff like this from day one. But in reality they don't give a shit

kobra,

Yeah this kinda just tells me they said it (or heard it) but didn't believe it.

Jon-H558,

All I can think of is Sue from mythic quest
https://mythic-quest.fandom.com/wiki/Sue_Gorgon

PabloDiscobar, (edited )
PabloDiscobar avatar

If Reddit can bot comments then Reddit can also bot moderators. Come on, don't be lazy Reddit! Show us your leadership capabilities and come up with a solution!

"How to sabotage your community: 101"

Red Hat is taking notes.

The person speaking was Laura Nestler, here is her bio from REddit:

Laura Nestler, Reddit's VP of Community, is a global leader with a 15-year track record of building strategic, high-impact teams and scalable community systems at growth-stage startups. Nestler leads Reddit’s Community Operations team where she is responsible for defining our international community strategy, driving key initiatives for community development, evolving Reddit’s community governance model, and transitioning the team into a global organization. Prior to Reddit, she served as Global Head of Community at Duolingo, working across product, marketing, and strategy to develop community products and programs.

She is a global leader, guys, with high-impact teams! She will solve the crisis in no time, you'll see! Is there anyone among you who can claim to be a "global leader" ? No one?

lozunn,

I think she forgot the "/s" from her bio.

I mean, no sane person would use this corporate buzzword salad as their bio, right?

PabloDiscobar,
PabloDiscobar avatar

You can't comprehend it because you are not a "global leader".

OpenStars,
OpenStars avatar

I dunno, Huffman bought it, so it seems to have worked? :-P

turmacar,

This is honestly just how MBAs talk. If they only talk to other MBAs it starts to sound "normal" as they jump from company to company before their bad decisions have consequences.

megane_kun,
@megane_kun@lemmy.world avatar
  • Global Head of Community at Duolingo
  • Reddit's VP of Community

Duolingo, the language learning app that profited so much from volunteer input, only to kick them out once they outlived their usefulness.

Reddit, the content aggregator whose lifeblood is user-generated content and whose distinctive feature is its army of volunteer moderators.

Do I hear an ironic echo here? Or is it just me?

May,
May avatar

So much of that, just trying to profit off people helping and communicating with others. Those should be free, or at least not exploited! I wonder how it was like back when the internet was new. I was not alive yet then, but i wonder if people then even thought about how much would be commercialized? Or were they hoping it will now just be an easy way to communicate with people all around the world, share info and stuff. Idk if most people knew that the desire to connect with others would be capitalized on like this. What was the internet made for in the start? I always heard to help more long distance communication, sharing and learning. But now is just turn into capitalisme highway. That it does not even matter about human connection, all that matters is something is produced to be consumed as cheaply as possible. Its sad.

megane_kun,
@megane_kun@lemmy.world avatar

Having seen those volunteers pour so much time and effort into Duolingo courses (shoutout to the Duolingo Esperanto community), I don't think any of this monetization shit has ever entered their minds. As far as I can discern, it's a labor of love for the most ardent of volunteers.

For volunteers making and expounding Duolingo material in their languages, just being able to share their love of the language, and then seeing other people learn the language seems to be their main aim. Ditto for the Reddit moderators, I suppose, just being share their hobby to a community of people that has formed around their subreddit, and then seeing more people come to appreciate it, that's the main thing that makes the hard work worth it.

This labor of love is what the capitalists have sought to monetize. They look at all of these people doing what they love, and see schmucks waiting to be exploited. And these "community managers" high up the corporate ladder seek to keep this exploitation going.

Ranessin,

True, but they basically all flinched in the end and backed down. Now they continue to do free work for a company that ridicules them.

ToKrCZ,
ToKrCZ avatar

Absolutely. They will end up with a shitload amount of AI-generated nonsense that desperately needs a human touch to make any sense. That's what moderators do. And they are now leaving en masse.

ClassyHatter,
@ClassyHatter@lemmy.world avatar

The irony here is out of this world.

muddybulldog, (edited )

The internal revolt at Twitter was pretty well observed. /u/Spez has managed to keep this one pretty out of public view. I’d be very curious to know just how aligned staff and leadership are on this current course of action.

abff08f4813c,
abff08f4813c avatar
apemint,
apemint avatar

I'm actually jealous of all of our laid off employees.

They might do more layoffs so hang in there

This is pure gold. XD
The whole internal structure of the company is a raging dumpster fire.

TimeSquirrel,
TimeSquirrel avatar

Like they grew to corporate size but are still in "pull random shit out of our asses" startup mode. They're probably still trying to run it like it's just a couple of college dudes. That's the vibe I get anyway.

pizza_rolls,
pizza_rolls avatar

I would love to be a fly on the wall at reddit HQ. What they have been doing makes 0 sense so I would be interested to see what they think they are doing

DarkDarkHouse,

My take is that they cranked up the enshittification because of an upcoming IPO but instead of continuing to slowly boil the frog, oops, they went too hard woke their golden goose, the user and mods. Now they’re panicked and are trying strength instead of subtlety. They’ve still got their more apathetic users and addicted/committed mods, but they’ve shed people and that’s just about rule number one for a social media company.

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