jscholes,
@jscholes@dragonscave.space avatar

The current owner of is the Applause group, who offer auditing and testing services to many high-profile clients. When Applause are paid to evaluate the accessibility of a product, they are expected to point out some of the exact issues that have been raised in relation to their work on , such as controls that have no labels or accessible role information, images without alt text, etc.

This hints at a wider problem in the industry, where companies are "cashing in" on the market for accessibility-related services without actually being that invested or incentivised to do good work. Do Applause work with testers? Was anybody there tasked with testing the application with a and other ? If not, it raises questions about whether their accessibility services are a force for good, or are actually causing harm.

jscholes,
@jscholes@dragonscave.space avatar

It's been brought to my attention that the current owner of Reader is the app acquisition company Applause (https://applause.dev), and not Applause App Quality, Inc. (https://applause.com). The latter company offers testing services, the former does not, and as far as I know there is no connection of any kind between them other than an unfortunately shared name. This partially or entirely invalidates at least one of my posts on the subject which I'll leave up for posterity, but wanted to set the record straight.

evilcookies98,
@evilcookies98@dragonscave.space avatar

@jscholes still doesn’t make them any better because they’re still dishonest.

bmoore123,
@bmoore123@disabled.social avatar

@jscholes thanks this is informative. thought they were the same company.

objectinspace,
@objectinspace@freeradical.zone avatar

@jscholes Thanks for this, did not know that either.

Jage,

@jscholes I agree with your observations, but yes Applause does hire many disabled contract testers to do testing, so wanted to set that part of your comments straight.

objectinspace,
@objectinspace@freeradical.zone avatar

@Jage @jscholes Applause is UTest, right? Aren't they doing a similar thing as Fable accept that Fable is specific to PWD whereas Applause is more generalized?

zersiax,
@zersiax@cupoftea.social avatar

@jscholes they do work with people with disabilities, just not that many of them to my knowledge. And that is really just the accessibility-related stuff they do. I have no idea who over there actually works on the app though, could easily be some third-party contractor

zersiax,
@zersiax@cupoftea.social avatar

@jscholes actually ignore this. I was speaking about Applause App Quality Inc., which is not Applause Group. I naively assumed the same name meant some kind of link but there isn't

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