I remember the private company taking over our little staff restaurant in the hospital years ago. And then the “talks” we received for not “upselling” to vulnerable old ladies who had clearly just lost their husband.
I drive an extra mile to a different gas station only because I discovered their cashiers don’t start a lengthy discussion about why I should get one of those plastic data collectors every time.
I’ve literally waved the money at them and said “do you want this or not??!! The stop talking and sell me what I want.” Not in the Apple store but Currys here in the UK.
I had the misfortune of working there once at the time they were pushing .Mac accounts hard and being new I wasn’t 100% on all the details so I heard a coworker selling it and he mentioned the camera on the laptop wont work without the account. Not knowing any better I repeated that to a customer and the manager hears me say it… Needless to say she was not happy about that lol
I HATE sales with a burning passion so I would basically send people to other stores whenever I could lol want that cable? Best buy has it cheaper.
Also those people are so self absorbed… The first day starting they give us this b.s speech “congratulations! Getting accepted here is harder than getting into Stanford!” Lol…yeah… Sure…
“Would you like to sign up for our awful credit card?” Nah. “Would you like to sign up for a free trial of our plus service that you’ll never use?” No thanks. “Do you want the X month protection plan for your USB drive that’s 10x the cost of what you’re paying today?” What? No. “Would you like to donate to this charity the company totally could but won’t but say we raised all this money for?” Nope.
Funny thing, the one job I ever worked before I couldn’t work anymore I was supposed to do this, but I’d just shut up the second they said no, never once did the whole thing, and got “demoted” to janitor for it. Turns out the janitors get paid more and they had to give me a raise. I unfortunately had to quit before I got that raise though due mental disabilities getting in the way.
I don’t know the book but I don’t think so. It’s about a young Belgian woman who wants to work for a company in Japan in the 90’ and have to face a lot of cultural misunderstandings that make her job a nightmare.
I purchased something that didn’t require any follow-up but they still asked for my phone number and address to put in their system. The cashier and I had an awkward moment when I found out that the 5 digits I had given him wasn’t a valid ZIP code and I had to think of a different fake one on the spot.
A few months ago, I was out shopping and there was this teenager girl newly working as cashier.
She asked the usual “Do you have our app?” and I told her “No.”.
Of course, with the obligatory tone that I have no interest, cause I fully expected her to follow up with “Would you like help setting it up?”. Which is always funny, because like everyone else on Lemmy, I work in IT.
I think, she absolutely understood that I have no interest, but her manager was in earshot, so she thought for a moment and then hit me with “We also have these stickers you can collect!”.
And just, goddamn, lady. I know, I probably look to you like I belong in a museum, but I’m not that old.
…of course, I didn’t actually take it personal. Not to mention that I was genuinely delighted to hear that they still have a non-tracking option. But yeah, still most definitely no interest.
You guys are getting 15%? I always assume that these things are like “If you spend an entire month shopping here you might get a coupon for a chance to get £5 off something you weren’t going to buy anyway”.
Common to get a big discount on the first purchase. That way it looks something like “just take 5 minutes to sign up here and you’ll get $30 off your purchase today”. I feel bad for the staff that have to push it, which gets me frustrated because I just want to buy my things and go, so I end up being rude to them.
I think part of the solution is to add some regulation that say that you should be able to close the account in the same way you open it. Let me sign up, get the $30 discount, pay the bill, close the account, and have them delete my personal information so I can do it over again next time. Few people doing that and it won’t be worth the effort for business to process everything.
In the US, most grocery stores have made it so that you don’t get their sale prices unless you have their membership card. So you’re going to pay several dollars more for declining that membership card.
We were at a grocery store halfway across the country last summer during a road trip, and the woman asked if we had a card for that store, and of course we didn’t, because it’s not a chain near us. She held up a bag with 16 different grocery store chains on it and asked if we had any of those, and one of them was a chain my in-laws have in their area, so she tried their phone number and it worked.
Sears got me to come in because of a sale on mens shirts. It was raining and I am with my then two year old who is bored out of her skull in the massive line I am trying to keep her from getting upset and sitting on the sludge of mud from footprints. Counter person tries this on me and I am not proud of myself but I snap telling him that this is why the line is so long and could you please please just take my money for the items I wish to buy.
The CEO was selling physical locations to his own privately held firm and leasing them back to Sears, increasing their operating costs significantly… And him walking away richer.
And they missed the whole online shopping “fad”. They were the king of print catalogue sales and distribution for a century. All they needed to do was digitize it in an intelligent way. And they didn’t.
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