Pluralistic: Leaving Twitter had no effect on NPR’s traffic (14 Oct 2023) – Pluralistic: Daily links from Cory Doctorow
Enshittification is the process by which a platform lures in and then captures end users (stage one), who serve as bait for business customers, who are also captured (stage two), whereupon the platform rug-pulls both groups and allocates all the value they generate and exchange to itself (stage three):
Enshittification isn’t merely a form of rent-seeking – it is a uniquely digital phenomenon, because it relies on the inherent flexibility of digital systems. There are lots of intermediaries that want to extract surpluses from customers and suppliers – everyone from grocers to oil companies – but these can’t be reconfigured in an eyeblink the way that purely digital services can.
A sleazy boss can hide their wage-theft with a bunch of confusing deductions to your paycheck. But when your boss is an app, it can engage in algorithmic wage discrimination, where your pay declines minutely every time you accept a job, but if you start to decline jobs, the app can raise the offer:
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