Piracy vs. Crunchyroll account deletion

Crunchyroll

  1. Read the article on account deletion.
  2. Submit a support ticket.
  3. Get response: pLeASE Be awaRE cRuNChyRoll CustoMEr SUPPorT no lONGEr diReCTLY handleS CUstOmEr Data reQUests FoR gDpR, CCPa, aNd lgPd.
  4. Remind yourself that your ticket wasn’t entirely useless. They gave you links to multiple forms to delete your account depending on the jurisdiction.
  5. Navigate to “CCPA Request Form” if you live in California. “All Other Requests” if you live outside of California.
  6. Select the appropriate form based on whether you live in the “European Union and the United Kingdom,” “Brazil,” or “United States, non-California” region. If you live outside of these regions, send an email to the listed email address. I go with the “European Union and the United Kingdom” region.
  7. Indicate that you are a customer.
  8. Specify that you want to make a data erasure request.
  9. Click on “Crunchyroll, Crunchyroll Games” among the options, disregarding the other unrelated services.
  10. Provide your first and last name, email address, and country of residence.
  11. If you receive an email stating they couldn’t find your Crunchyroll Games account, respond that you don’t possess a Crunchyroll Games account.
  12. Sign an account deletion contract with the blood of your newborn.
  13. Support may delete your account, they didn’t delete my account yet.

Piracy

Account? What is account? Can you eat account? Is account an instrument?

FlavoredButtHair,
@FlavoredButtHair@lemmy.world avatar

🤷 What if you just used a burner card or PayPal?

Tier1BuildABear,
@Tier1BuildABear@lemmy.world avatar

Wait what happened with crunchy roll that people are deleting accounts? I saw the thing about the class action lawsuit but that’s all I know.

lukas, (edited )

I didn’t like their service, so I cancelled my account and deleted it like I always do. Not sure why others delete their accounts. Edit: How ironic that they were sued for violating privacy lol.

onlinepersona,

Sail!

(We need some piracy memes with this)

Artyn,

Ironically Crunchyroll actually started off as a illegal for profit pirated-video site

ArcaneSlime,

Same for Hulu. I stopped using it when they started charging and lost content that was “exclusive” to netflix.

lukas,

I can’t find anything about this on the web. Did they rebrand?

ArcaneSlime,

It looks like it was legal but free, but it had most then-recent stuff until they went subscription. I guess I just assumed it was illegal like similar sites at the time lol. Still though same principle, they charge I stop.

bruhduh,
@bruhduh@lemmy.world avatar

Remember mangarock? When mangadex was buggy and relatively small, mangarock was site where you could read manga for free, now it’s the same as crunchyroll but for manga

calmluck9349,
@calmluck9349@infosec.pub avatar

Partly cause I’m too lazy to go find my wallet and party because of these things I use virtual cards like privacy.com. I did for crunchy roll and I’m pretty sure Icanceled by killing the card

woblylobly,

I love privacy.com for this reason

ultratiem,
@ultratiem@lemmy.ca avatar

I really wish government would crack down on this. Every regulatory entity should be on this because it’s nearly impossible to actually get your data deleted. Let alone even send a request without hurdle or hassle.

And everyone is like ya no this is all fine privacy buy iPhone… *flips water bottle

Thcdenton,

Can’t you just put a stop payment on it and watch it implode?

Crotaro,

Even though I agree that the piracy-route is easier and more comfortable, it’s good that account deletion isn’t as straightforward as a single button on the account page, without further verification. I certainly wouldn’t like to lose my Steam library just because my Steam account details were leaked once. A second and maybe even third separate step being necessary is smart for anything that involves a substantial amount of money.

Destraight,

So where is the maze for the pirate ship?

CJOtheReal,

My piracy website has literally a link that when you click it you purge your account and its prohibited to put that link in the chat…

And yes there are accounts but they are just for keeping track and the chat + some other social features

Btw just send Crunchy roll a GDPR data removal request. They are legally required to remove all your data then.

notepass,

If a website has a German version, try using that. By law every web page here must have an (pretty much) directly findable button to cancel your account. Even when you are logged out. It normally is positioned in the footer of the page. Search for “kündigen” on the page and fill in the form.

Note that not all pages still do this. But normally even just threatening to sue should add it, as they really wouldn’t be able to go against this in court. Tho crunchyroll does not seem to have this. Maybe I should create an account and do some trolling.

Or just use GDPR and write a cancellation mail. I am pretty sure in most countries they need to accept it. Do not forget to add a deadline of a few business days.

CJOtheReal,

Doing some legal trolling, very German of you. Nice.

lukas,

This is about account deletion, not cancellation. But cancellation is also a fun topic in its own right. I don’t know about Germany, but cancellations are a solved problem here in Austria, even accounting for shady business practices. 3rd-party services exist that fully automate the cancellation process for most cases. They email the company, send another reminder email, store the email server response as evidence for court, and submit a complaint to the responsible Schlichtungsstelle, which then light a fire under their ass to cancel your service. If they’re retarded enough to not cancel your service, then you can always take them to court with the stored evidence.

AnonTwo,

Some piracy sites do have accounts, just mostly small-scale.

Most of this complaint really doesn't have to do with piracy...I mean a lot of account sites don't even have anything to pirate.

lukas,

Most piracy websites don’t need accounts to pirate content. You don’t need to delete accounts if you don’t need accounts. Therefore, account deletion is a zero step process for the average pirate, compared to Crunchyroll’s eye-watering 13 steps. So yeah, I think this is related to piracy.

AnonTwo,

Not really, it's more internet in general. And if we look at social media, they have accounts as frustrating as crunchyroll to fully delete but without anything to pirate.

Like it's a fair complaint but, to be fair

If you're trying to delete your account you're already going to a different provider (in this case, piracy), so it's not like you would've happily come back to Crunchyroll just because they let you delete your account easier.

Oxidant2023,

Open their t&c, tos, privacy, or legal policy.
Ctrl+F @
Send email GDPR right to delete.

5 min of work.

If they reject, forward rejection to your DPO and request them to help.

Never had issue with anyone.

Rai,

I found the process fucking terrible, so I went the EVEN BETTER route

  1. Log into my credit card
  2. Click “dispute transaction”
  3. Reason: “Unable to cancel account”

Worked a dream.

CJOtheReal,

That’s a good way but might cause trouble for you.

Rai,

Possibly, but this was years ago now and my second (and final) chargeback.

No problems for me, luckily!

biscuitswalrus,

That will stop billing but not remove your personal data from the providers database. Worse if your account then gets banned dispute resolution will be harder.

lukas, (edited )

This only skips step 1 – 5 for Crunchyroll. You still have 8 steps to go. Nevermind, they’ve got email addresses for privacy inquiries, hidden beneath their infinite scroll anime overview, in the “Your Rights” section, behind the “this page” link. Although I wonder whether they force you to go through their painful process nevertheless.

OmenAtom,

Is that fucking DOTA in the top image?

lukas,

No, it’s the labyrinth map of the Maze Runner movie.

CaptainBasculin,

Private trackers are also quite easy to delete accounts in anyways

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