revk, 
There are a few things where the “commercial” software it comes with is just crap, but the chipset or hardware is good.
These lead to some fun cases where the open source code is just so much better.
Good examples being Tasmota on ESP8266 and ESP32 home automation. And the PVVX stuff on Telink temperature/humidity sensors.
If I was making these I’d be tempted to ship with open source code!