billbennett,
@billbennett@mastodon.nz avatar

Almost overnight demand for Microsoft's Surface range of devices has dried up. What is going on?

https://billbennett.co.nz/microsoft-surface/

BLatro,
@BLatro@vis.social avatar

@billbennett Not the last word you were thinking of, I suspect. :)

I've never understood why no company has managed to make a success out of a Linux-based machine, Google with Android excepted. Lots of software to write to make it user-friendly, I guess, but it should've happened by now.

billbennett,
@billbennett@mastodon.nz avatar

@BLatro In a limited sense that’s what Apple did with OSX, it is based on BSD (OK BSD isn’t Linux, but it is close).

BLatro,
@BLatro@vis.social avatar

@billbennett Apple's OS is not all that open-source though.

jond,
@jond@mastodon.nz avatar

@billbennett In the last 6 years, I have used a Surface and, more recently, a Surface laptop daily. Whether for admin, accounts and writing, delivering presentations or running hundreds of in-person or online workshops, they have been, for the most part, remarkably robust and reliable machines. 1/3

jond,
@jond@mastodon.nz avatar

@billbennett Aside from a few niggles with the physical connectivity of the first Surface's detachable keyboard, the hardware has handled hard use, lots of travel and the inevitable heart-stopping drops with no significant issues. 2/3

jond,
@jond@mastodon.nz avatar

@billbennett The only issue I have experienced has been with a Surface Dock - occasionally unreliable in connectivity, then degrading/failure at the connector end of the cable. After 30+ years using computers at work, the Surface laptop is among the best machines I have used. 3/3

billbennett,
@billbennett@mastodon.nz avatar

@jond I can’t argue with that. Every Surface I’ve reviewed, over the years there have been a lot, has been good. On the whole they feel better than other Windows devices. However, raw performance is now a long way behind Apple, there’s lots to dislike about Windows has gone since Windows 8 (perhaps another essay) and while I don’t know about recent times, the reliability has been a long way behind the pack. https://billbennett.co.nz/thurrott-microsoft-surface-reliability/

billbennett,
@billbennett@mastodon.nz avatar

@jond But the main issue here is that people have stopped buying Surface. My non-scientific hunch is that’s in part because the price difference between Surface and other Windows hardware has widened while the relative difference in experience has not… but I think the relative uptick in MacBook sales is also a factor.

jond,
@jond@mastodon.nz avatar

@billbennett "On the whole they feel better than other Windows devices. However, raw performance is now a long way behind Apple"

My current Mac experience is limited to occasionally using my old MBP with no sound running Capitan or Sierra; however, the statement above (and your other comments) ring true for me. Perhaps I need to take a look at moving back to a Mac when the next replacement comes due.

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