1: I think a website should work in a web browser and not demand I install an app
2: I think single player video games should not demand you have an always on internet connection
3: I think that when I purchase a product, I actually own it and that it is complete and fully functional
4: I think that i should be able to talk to a person about a problem without waiting for 60 mins on a phone after spending 30 mins with a bot
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