@trochee@gvwilson@KFosterMarks Also poignant in a way that I did not realize back when I first read this book, not yet doing research on the isolation of engineering teams, he wrote: "Go to the engineer who conceived the new system," I said, "or to the designer who designed it, or to the technician who assembled it, and get them to tell you in their own words how the idea came to them, or how they put it together, or how it will be used by real people in the real world."
grimalkina