I then hit the back button and was taken to a list of cancellation options. I clicked the Cancel button and after going through five pages begging me to stay and trying to bribe me with offers and discounts, I was finally able to cancel the subscription. Why was that so hard‽
What’s even worse is that hitting “Request Desktop Site” didn’t even change the page layout at all—it kept the same mobile layout! Why did they place an artificial roadblock in the way‽