@allison@ezio Their competitors did well and so they won out
Luck isn’t really a thing. It’s a cop out explanation.
Microsoft could be outcompeted (though state purchase of the software is a big issue) quite easily if those making alternative systems had better marketing skills and designed good UX
In 2014 I got an entire free school (UK school independent of government policy) using fully FOSS IT systems through one successful pitch to the governors. I had a company that literally did this as a service. Microsoft is easy to compete if you talk to the customers rather than just sitting behind an application that looks like it was designed in 1987 and saying “haha this is so superior, kill yourselves normie scrubs”