brb, emailing "You shouldn't need to know all the specifics of web accessibility, Susan. The Agency, however, should. When I had a central heating boiler installed, I didn't say to the gas engineer "I assume this conforms to BS8871, BS 2328 and the Don't Blow Up The Neighbourhood Directive 1993", because I trust that they would know the rules and adhere to them.
Sadly, web agencies don't have the equivalent of CORGI registration."
