@patrickokeefe@mastodon.social
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patrickokeefe

@patrickokeefe@mastodon.social

20+ years in online community, moderation, trust, and safety. Plenty of work in retention, news, streaming, and product, too. You can hire me!

Ex-CNN. Mentor, NEW INC. Host, https://mastodon.social/@communitysignal. Author, Managing Online Forums. He/him.

Based in Hollywood, California. https://mastodon.social/@patrickokeefe on Twitter.

#OnlineCommunities #ContentModeration #TrustAndSafety #Product #ProductManagement #Author #Cmgr #CommunityManagement #CNN #NewsProduct #Moderation #Community #Hollywood #LosAngeles

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patrickokeefe, to random
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All fandoms have toxic elements in them, and it feels like the toxic folks in Kendrick Lamar's fandom (and probably some randos just trying to cause trouble) aren't going to be happy until we see a second Pizzagate, re: Drake.

patrickokeefe, to random
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✅ Celebrating Mother's Day from May 3-11
✅ Not going out on May 12

patrickokeefe, to stackoverflow
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This Stack Overflow/OpenAI news is an absolute disaster and a dark day in the history of online communities.

It's hard to read this as anything other than Stack Overflow being desperate for cash. Reports are already surfacing about how badly they handled it, and I expect that will only worsen.

patrickokeefe,
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Poor member and moderator communications, answers from dead members being automatically included in the agreement, no opt-in for a share of revenue generated through the agreement, no way to opt-out, penalizing members who try to remove their answers through the tools provided by the site, and a real lack of info in general.

I know there are good community folks working at SO. I feel for them and what they are being subjected to by their leadership engaging in this grisly business.

patrickokeefe, to random
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When the Rangers are rolling.

video/mp4

patrickokeefe, to random
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Kendrick vs. Drake Beef: What Are We to Do With All This Nastiness?

https://www.vulture.com/article/kendrick-drake-beef-what-comes-next.html

patrickokeefe, to random
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patrickokeefe, to random
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Do you know how much money I would have if I had a dime for every time someone said I banned them from an online community for "speaking their mind?"

Probably more than $5, but less than $10, so not even enough for a coffee and croissant in Los Angeles.

But still.

patrickokeefe, to random
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patrickokeefe, to random
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What LinkedIn says vs. what I think LinkedIn is actually saying with this prompt 90% of the time, when they display this prompt after you leave a comment.

Why would I want to "lead the conversation" about someone else's sad news?

LinkedIn prompt after posting a comment: "Lead the conversation by turning your comment into a post," with a "Repost" button. "Lead the conversation" is covered with a red line and new red text is above. It reads, "Make the conversation about you."

patrickokeefe, to random
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"Managing Online Forums" is 16 years old today. I started writing it 5 years before that. At first, I didn't know I had a book. Pitching it myself, I signed with a small independent press, and then they dropped me. I got an agent (rest in peace, Neil), and literally every single publisher said no, except for 1. And even that one only came back after several months of having it in a file.

patrickokeefe,
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I'd receive comments from publishers saying they didn't really want an online community book. They'd run comps against books published before (some of which were written by amazing people) and say they didn't do well enough to justify mine. But it all worked out.

patrickokeefe,
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One thing I'd say is to be kind to those who came before you because writing a book is a very vulnerable process. With a nonfiction book, I always felt like it was akin to declaring, "Here's what I know. Judge me!" Because people will, and it will often be unkind. Even in 2024, with the ease of publishing (and easily updating) an eBook, publishing a book still gives me a sense of finality, which is scary.

Anyway, have fun, ha.

#Authors #Books #Publishing

https://managingonlineforums.com

patrickokeefe, to random
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patrickokeefe, to random
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I give away strategy ideas all the time. Not just in public, but for free on 1-to-1 calls and in messages. Once upon a time, I worried more about people taking my ideas. But as I've stacked the years, I've come to realize that there isn't much point in regarding your ideas as magical because someone probably already had that idea. Ideas are pretty cheap.

Ultimately, if you can execute, that's what matters.

patrickokeefe,
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I've always found it funny when people try to claim an idea in the community space. Example: How many versions of "participation changes over time" do you want to claim as original and throw your logo on? Whatever. Execute. Get it done, measure the results, report the results, and repeat.

patrickokeefe, to random
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patrickokeefe, (edited ) to random
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Second birthday. Cars and his first legit sugar (in the form of a lower sugar cake). 🎂

patrickokeefe, to random
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patrickokeefe, to random
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patrickokeefe, to random
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I wrote a little bit about the recent Supreme Court cases covering Florida and Texas' efforts to legislate community, moderation, trust, and safety on a state-level.

I tend not to worry about the Facebooks of the world and, instead, concern myself most with the next generation of teenagers doing stuff online. Because that was me, two years after Section 230 passed in the U.S.

https://www.machinesonpaper.com/forcing-you-to-listen-scotus-content-moderation/

patrickokeefe, to boardgames
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Check out Six Forms, "a 'chess style' trading card game crafted for players with a competitive spirit and desire for evocative high-fantasy art," which launched today on Kickstarter. Congrats @kevindees!

https://www.kickstarter.com/projects/kevindees/six-forms-genesis-of-war

patrickokeefe, to random
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patrickokeefe, to random
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"One of the most frustrating things about being online right now is that many of the new problems cropping on search and social platforms are ones we kinda-sorta fixed a decade ago. Things like spam, scams, racism, extremism, outright terrorism, and nonconsensual sexual material are crawling back from the fringes as large platforms just collectively shrug and say, 'we can’t fix that actually.'"

Well said here by Ryan Broderick.

https://www.garbageday.email/p/4chanification-web

patrickokeefe, to random
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We don't even look at this "Mickey."

video/mp4

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