The Catalyst: Jonah Berger is good reminder of the possibility of good things, even when the gap is large. I just reread the story of Virginia who talking to a voter about Transgendered people. The voter calls them 'fags'. Virginia "I'm gay does that include me?". This turns to a discussion with the voter about their disabled spouse and being able to love anyone. By the end of conversation, the voter has changed their view. Deep listening, #empathy and #vulnerability go a long way.
